SaaS MRR and churn spreadsheet

Track MRR and churn in a spreadsheet

Model monthly recurring revenue with new customers, churn and ARPU. Every month is a formula built from clear assumptions.

Opening the template uses no credits. Building from a prompt uses credits; the Free plan includes 25.

Subscription revenue compounds: small changes in churn have large effects a year later. A transparent MRR model makes that visible.

What the spreadsheet looks like

Customer Churn and MRR preview
RowABCDEF
1InputValueMonthCustomersMRR
2Starting customers2001=B2=E2*$B$5
3New per month402=E2*(1-$B$4)+$B$3=E3*$B$5
4Monthly churn0.043=E3*(1-$B$4)+$B$3=E4*$B$5
5Price per month494=E4*(1-$B$4)+$B$3=E5*$B$5

This is the real first sheet of the Customer Churn and MRR template. Every total is a formula.

Who it's for

  • SaaS founders
  • Subscription and membership businesses
  • Investors checking a model

What you get

  • Customers start, new, churned and end per month
  • MRR from customers × ARPU
  • Churn as a single assumption
  • Excel download

How it works

  1. 1

    Set the drivers

    Starting customers, new per month, churn % and price.

  2. 2

    Watch compounding

    See how churn changes the year-end MRR.

  3. 3

    Extend

    Ask for expansion revenue, plans or cohorts.

Prompts to try

Tips from practice

  • Model churn as a percentage of starting customers each month.
  • Track logo churn and revenue churn separately when you can.
  • Compare against actuals monthly.

Good to know: It's a model, not a billing integration.

Formulas used here: Percentage change, ROUND, IFERROR

Questions